Privacy Policy
How we use and protect your personal data
1. Who We Are
Family Dental Clinic Limited (trading as Family Dental Clinic) is a private dental practice registered in England and Wales (Company No. 09617001). Our registered address is 26B The Hornet, Chichester, West Sussex, PO19 7JG. We are the data controller for personal data collected through this website and our dental practice.
2. What Data We Collect
We may collect the following types of personal data: your name, email address, telephone number, postal address, and details of your dental health where relevant to your treatment. When you submit an enquiry through our website contact form, we collect the information you provide.
3. How We Use Your Data
We use your personal data to: respond to your enquiries; book and manage your dental appointments; provide dental treatment and associated care; send appointment reminders; and comply with our legal and regulatory obligations.
4. Legal Basis for Processing
We process your data on the basis of: your consent (for marketing communications); the performance of a contract (to provide dental services); and legitimate interests (to manage our practice and communicate with patients).
5. Data Retention
Patient dental records are retained for a minimum of 10 years (or, for children, until the age of 25) in accordance with NHS and General Dental Council guidelines. Website enquiry data is retained for 24 months unless you request earlier deletion.
6. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal obligations); and object to processing. To exercise any of these rights, please contact us at info@familydentalclinic.uk or call 01243 771171.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Family Dental Clinic, 26B The Hornet, Chichester, West Sussex, PO19 7JG • Email: info@familydentalclinic.uk • Tel: 01243 771171